Hospitality

RETAIN HOTEL GUESTS WITH EASY TO USE & MANAGED WI-FI

In recent years, reliable Wi-Fi has become one of the most important amenities for hotel guests. In addition to investing in the latest Wi-Fi technology, hotels are also seeking value-added applications to increase ROI, such as incorporating Wi-Fi within their loyalty programs or using Wi-Fi to collect guest information. Edgecore’s Wi-Fi solution disrupts traditional hotel WLAN deployments by combining AP management, tiered Wi-Fi service, user policy enforcement, and PMS integration all in one solution. Compared to the separated gateway and controller architecture, Edgecore’s design greatly reduces deployment costs and simplifies network management. Additional guest Wi-Fi features such as social media login, ticket printer integration, and on-demand accounts provides hotels with numerous ways to offer Wi-Fi to their guests.

Feature and benefits

Tiered Wi-Fi for Hotel Loyalty Programs

As hotels constantly seek ways to improve their loyalty programs, they have begun to incorporate Wi-Fi, one of the most important factors of guest satisfaction, into the key list of benefits. With Edgecore’s billing plans and role-based policy enforcement functionality, hotels can easily create tiered Wi-Fi packages with differentiated services. Regular guests can be given free Wi-Fi with limited bandwidth, while loyalty members enjoy premium Wi-Fi with unlimited bandwidth.

Seamless Integration with Oracle Opera PMS

Typically found only in network access gateways, Edgecore has taken the Opera PMS interface and integrated it directly on the EWS-series gateway-controllers, becoming one of the only WLAN solutions on the market to offer the PMS interface directly in the same box together with AP management, user authentication, and user policy enforcement. This design allows hotels to significantly reduce initial infrastructure investment without sacrificing on any of the functionality.

Flexible Guest Wi-Fi Enablement

Edgecore’s solution also provides many alternative ways for hospitality venues to provide Wi-Fi access to their guests, from self-registration methods such as social media login to on-demand account creation with the Edgecore wireless ticket printer. The ability to collect more detailed customer information and generate direct bookings is increasingly become one of the key added values as owners seek to increase the ROI on wireless infrastructure.

Reference

Resort

The Resort uses Service Zone functionality to create multiple independent virtual networks, each with their own user roles, schedule-based access policies, and customized login pages. With this architecture, the resort is able to offer location-based advertisements to Wi-Fi users in different areas of the property.

➤Project Customer:
       Resort, Vietnam
➤Products Deployed:
       EWS Controller
       ECW Indoor
       APECWO Outdoor APKey
➤Applications:
       Multiple virtual networks
       Role-based user policies enforcement
       Centralized AP management
       Customized captive portals and walled gardens
       Location-based advertising
       Load balancing
       DHCP server